1. Introduction
Kitchen Systems (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, use our services, or interact with us in any way.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, company name, and payment details when you purchase goods or request a quote.
- Website and Technical Data: IP address, browser type, pages visited, time spent on our site, and other analytics through cookies or tracking tools.
- Communication Data: Records of messages, inquiries, or feedback you send us through our contact form, email, or live chat.
3. How We Use Your Information
We use personal data for purposes such as:
Processing and fulfilling orders or service requests.
Communicating with you regarding inquiries, updates, and promotions.
Improving our website, systems, and customer experience.
Meeting legal, tax, or regulatory requirements within New Zealand.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share information with:
Service Providers: Third parties who provide hosting, payment processing, delivery, or IT support services under confidentiality agreements.
Legal Authorities: When required to comply with law enforcement requests or court orders.
Business Partners: In cases of merger, acquisition, or restructuring, where customer data may form part of business assets.
5. Data Storage and Security
All personal information is stored securely on servers with restricted access. We apply appropriate technical and organizational safeguards to prevent unauthorized access, alteration, disclosure, or loss of your data.
6. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and gather statistics about how you use our site. You can disable cookies through your browser settings, but some features may not function properly if cookies are turned off
7. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access and request a copy of your personal information.
Request correction or deletion of your data.
Withdraw consent to marketing communications.
To exercise these rights, contact us using the details below.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on our website with a new effective date. Continued use of our services means you accept those changes.
10. Contact Us
If you have any questions or requests about this Privacy Policy or our data practices, please contact:
Kitchen Systems
Auckland, New Zealand
Email: sales@kitchensystems.co.nz
Phone: +64 9 636 8840
Website: www.kitchensystems.co.nz